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I have swapped to an ADSL2/2+ service but now can't get a connection
Posted by Gabriel Yu on 14 March 2008 03:55 AM
Please see the ADSL troubleshooting notes here.

Note that curerently (April 2006) Telstra does not provide ADSL2 through its DSLAMs so your phone line will have to be disconnected from the Telstra DSLAm and connected to your ISP's DSLAM ... and thus it is effectively a new connection.
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