Knowledgebase
How to install Smart VPN on Windows 7?
Posted by on 23 January 2012 05:25 PM

1.Refer to 1.jpg. Right click the mouse on the SmartVPNClient installation icon.

  Select properties.

dfaq/image/VPN/01/vpn_01.JPG

2.Refer to 2.jpg. Select the Compatibility Tab. Make sure "Run this program in compatibility mode for" is unchecked.


dfaq/image/VPN/01/vpn_02.JPG


Why VPN profile can’t be saved in Smart VPN Client on Windows 7?

It is probably you didn’t install the Smart VPN Client tool correctly. When you download this utility from Draytek website, the exe installation program (e.g. SmartVPNClient_3.6.4.1.exe) is generally compressed in a zip file (e.g. SmartVPNClient_3.6.4.1.zip). If you run the exe installation program directly from the zip file instead of extracting it from the zip file into a folder firstly, you will have the problem that no VPN profile can be saved in Smart VPN Client.

So if you want to install Smart VPN Client on Windows 7, please uncompress the zip file and extract the exe installation program into a folder first. Then run the exe installation program to start the installation.

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