How do I capture Vigor router's WAN packets for DrayTek support engineer's analysis?
Posted by on 25 January 2012 11:39 AM
Please capture the packets by following the steps below:
Setup a PC according to the configuration below (Be sure to use a hub!).
Download the software "WinPcap" and "Ethereal" from the following links:
Please install "WinPcap" first, and then "Ethereal".
Select the suitable NIC on "Capture/Interface".
Be sure to disable all the options on "Name resolution" fields otherwise it will take a long time for name resolution.
Click the Stop button to cease the packet-capturing process.
Save the file in the specified location and email it to us.