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Knowledgebase : IPPBX
   

WHAT IS MWI? MWI is namely Message Waiting Indication. Messaging Waiting Indication is a common feature oftelephone networks. It typically involves an audible or visible indication that messages are waiting,such as playing a special dial tone (which in ...
Question: I connected a PSTN phone (Panasonic cordless) to the phone connector of VigorIPPBX 2820 and it works fine. However if I take a call on the PSTN phone I do not know how to transfer the call to another phone as there is no hold and transfer b...
Disable DHCP server will not affect the auto-provisioning function. May I know the firmware version of IPPBX3510 and VigorPhone350? Our auto-provisioning method is using MDNS protocol. As long as the MDNS packets will not be blocked, auto-provisioni...
Prompt 05 Auto Attendant office hours greeting Prompt 06 Auto Attendant after hours greeting Prompt 11 Music on hold (.wav File) SYSTEM PROMPT # PROMPT DETAILS VOICE PROMPT MESSAGE 24 Wrong password wrong password, goodbye 25 there is ...
In the past, the administrator of VigorIPPBX must access into the web configurator of VigorIPPBXto set the Auto Attendant for Office and Non-Office hours. With the convenient and new feature of"Turn ON Night Service/Turn OFF Night Service", the administra...
Go To "PHONE SETTINGS>>SPEED DIAL" configuration menu. Mkey 16 configured to dial PSTN line. 555 is PSTN Auto Hunt group configured in 3510IPPBX
The setting of Time Budget (suitable for outgoing calls) can be seen for SIP Trunk, ISDN Trunkand PSTN Trunk. The purpose of this setting is to control how long a conversation can continuewithin one day for each Trunk. Such function also can avoid the ext...
In the past, the timeout setting in Hunt Group can be set with "forward to other extension" or "forward toe-mail". Yet, the caller always wants to wait for a while until the callee picks the phone up. Therefore, anew function of "queuing" offered by Hunt ...
Custom Trunk is the new added feature offered by the firmware, V357. It can help the users to increase thenumber of PSTN/ISDN Trunk to solve the problem of insufficient trunk problem. Users can configure thesettings for FXO or ISDN module on Vigor3300V+ a...
New Auto Attendant (AA) adopts the layers design (20 groups of AA menus) which allows theadministrator of VigorIPPBX can switch into different AA menus quickly via Auto Attendant Wizard. Thus,if a company has many departments, the administrator can config...
This Menu applies to firmware version 3.5.7
To set up Voicemail in VigorBX 2000 there are a number of steps to perform. STEP 1: ENABLE VOICEMAIL FUNCTION FOR THE REQUIRED EXTENSION NUMBER. To do this first enter an email address for the extension number and also enter a voicemail password. The v...
Simtex Communications offers VOIP SIP trunks that can be used with the VigorBX 2000. One issue you may encounter is that although the SIP trunk is registered with the VOIP provider and you can make outgoing calls you may find that you are unable to rece...